AVEVA Customer FIRST Support

Lean on us to keep your operations running smoothly

Our award-winning support team is here to lend assistance with your technical issues. The AVEVA Customer FIRST program is a fee-based software maintenance and technical support program designed to help you gain the maximum benefit from your AVEVA software investment. All AVEVA Subscription licenses include Customer FIRST and support remains in effect throughout the subscription term.

GS PlantOptics was honored to be recognized as the AVEVA Global Support Partner of the year in 2020, and we are consistently named among the top 3 AVEVA support providers in the world.

AVEVA Customer FIRST allows you to:

• Protect critical investments with access to continuous software maintenance and innovation through version upgrades that keep your software “state-of-the-art”
• Accelerate time to value by contacting our award-winning team of technical support experts who help to quickly remedy any technical issue that you experience as you install, fine-tune, and upgrade your software
• Improve operational performance through optional services and resources that drive adoption and increase productivity, effectively maintain and optimize the performance of your software, and meet your changing business needs